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Common questions

If nothing here fits: Feedback for bugs and wishes, otherwise the contact form.

My system warns me on first launch. Is that bad?

No, but it needs explaining. The warning doesn't mean the file was altered — it means the publisher isn't confirmed by a purchased certificate. The download page has the step-by-step route past it, and how to verify for yourself that the file arrived unaltered.

Where is my data?

All of it stays on your machine. There is no server that sees any of it.

macOS~/Library/Application Support/Aszendra
Windows%APPDATA%\Aszendra
Linux~/.config/Aszendra

That folder holds history, bookmarks, settings, cookies, the saved session and the encrypted vault. A backup of it is a complete backup of your browser.

How do I bring my bookmarks over?

Aszendra finds Chrome, Edge, Brave, Firefox and Safari by itself and asks on first launch. Later, any time, through Menu → Settings → Import bookmarks. The other browser is only read, never changed.

And my passwords?

Those are deliberately not taken over automatically. A set of passwords that wanders from one program to the next unasked is exactly what you don't want from a password manager. You add entries to the vault yourself, or have them saved the next time you sign in.

I've forgotten my master password.

Then nobody can get into the vault any more — including us. That is not harshness but the point: the password never leaves your machine, and there is no back door. Unless you wrote down the recovery code when you set it up. That opens the vault without the master password. If you still have it, go and find it now.

In the passwords window, click “Code instead of password” and enter the recovery code — you then set a new master password right away. The old one stops working; the recovery code stays valid.

How do I make Aszendra my default browser?

macOS: System Settings → Desktop & Dock → Default web browser.
Windows: Settings → Apps → Default apps → Aszendra → “Set default”.
Linux: in your system settings under default applications, or in a terminal xdg-settings set default-web-browser aszendra.desktop.

How do I get updates?

Aszendra asks every four hours whether something newer exists. On Windows it downloads and installs the new version itself; you are only asked when to restart. On macOS you get a notice and a button — the swap needs one click from you as long as Apple's signature is missing. On Linux the AppImage replaces itself; the .deb puts the new version in your downloads folder, and you install it like the first time.

Settings let you turn this off entirely and switch between the Stable, Beta and Development channels.

A tab is suddenly empty when I switch back to it.

The tab was asleep and wakes up when you click it. If that bothers you, raise the time in settings or set it to 0 — then no tab ever falls asleep.

Is Aszendra available in English?

Yes. Aszendra follows your system language: on a German system it speaks German, everywhere else English. You can switch under Settings → Appearance → Interface language; it applies after a restart, and your tabs stay.

Do Netflix, Disney+ and Spotify work?

Not in the browser yet. These services require the Widevine copy protection, which Aszendra doesn't have so far. YouTube, Twitch and most other video and music sites work. Until then, use the service's app or a second browser for Netflix and the like.

Aszendra warns me about a site. What does that mean?

The site is on a list of known phishing or malware sites. Aszendra downloads these lists twice a day and compares on your computer — the address isn't sent to anyone for it. “Back” is almost always right. If you're sure the site is fine, “Open anyway” allows it until you quit Aszendra.

If Aszendra instead asks whether to continue unencrypted, you have turned on HTTPS-only mode and the site doesn't offer HTTPS — anyone on the same network could read what you enter there. Both are set under Settings → Protection.

Do Bitwarden and other password managers work?

Yes. You don't have to use the built-in vault: password manager extensions come from the Chrome Web Store as usual. If they want to connect to their desktop app — to unlock with your fingerprint, for instance — Aszendra asks the first time whether the extension may start that program. You can revoke it under Settings → Permissions.

Whether the connection works is also up to the vendor: some desktop apps only talk to browsers they know.

How do I change the colour?

Under Settings → Appearance: Violet, Dark Cherry in wine red, or a colour of your own. For your own, you pick an accent and how strongly surfaces and background take it on — Aszendra derives every shade from it so everything stays readable.

How do I check whether my passwords were leaked?

In the passwords window, click “Check passwords”. Aszendra then shows which saved passwords appear in known data breaches, are reused or are too short. For the breach check, only the first five characters of a hash leave your computer, never the password itself.

How do I get rid of Aszendra?

macOS: move Aszendra from the Applications folder to the Bin. The data stays in ~/Library/Application Support/Aszendra and has to be removed separately — deliberately, so a reinstall doesn't lose everything.
Windows: Settings → Apps → Aszendra → Uninstall. The installer asks whether the data should go too.
Linux: sudo apt remove aszendra for the .deb; for the AppImage, just delete the file. The data in ~/.config/Aszendra stays until you delete it yourself.

Something crashes. What would help you?

After a crash, Aszendra asks on the next start whether it may send a short report, and shows exactly what's in it first: version, system, which part crashed and why — no addresses, no page content, no identifier. Nothing goes out without your “Send”.

A short description of what you were doing helps even more — as a note in the report or via Feedback.